| Mail plan | BackupMX S | BackupMX M | BackupMX L | BackupMX XL |
| Price/month | 1,49 EUR | 2,99 EUR | 4,99 EUR | 9,99 EUR |
| Set up fee | 0,00 EUR | 0,00 EUR | 0,00 EUR | 0,00 EUR |
| Order | Order | Order | Order | |
| Specifications | ||||
| Storage | included | included | included | included |
| Traffic included² | ![]() |
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| Server location | Berlin, Germany | |||
| Guaranteed availability | 99,95% | 99,95% | 99,95% | 99,95% |
| BackupMX domains | up to 5 | up to 20 | up to 50 | up to 100 |
| SMTP Queue | ![]() |
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| Storage period | 10 days | 10 days | 10 days | 10 days |
| Service provision within | 48 hours after the contract has been received and processed | |||
| Optional | ||||
| 2. BackupMX | 0,49 EUR/month per domain | |||
| Support | ||||
| 24/7 customer phone support | ![]() |
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| 24/7 email support | ![]() |
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| Customer forum | ![]() |
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| SLA Bronze |
[-here-]
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| SLA Silver |
[-here-]
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| SLA Gold |
[-here-]
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| Terms & Conditions | ||||
| Contract term | 12 months | |||
| Notice period | 3 months before end of contract term | |||
| Payment interval | monthly, quarterly, semi-annual, annual in advance | |||
| Payment method | direct debit or bank transfer | |||
| Set up fee | 0,00 EUR | 0,00 EUR | 0,00 EUR | 0,00 EUR |
| Price/month | 1,49 EUR | 2,99 EUR | 4,99 EUR | 9,99 EUR |
| Order | Order | Order | Order | |
included
optional
not available
²Traffic is included. After 1000GB/month have been used, the connection will be throttled to 10 MB/s. Please note that online platforms which are solely being used for downloads are prohibited!
** In accordance with directive 2006/112/EG in the modified version, from 1.1.2015 prices may vary depending on the country of residence of the customer. The prices stated in the pricing section of the products include value-added tax for the Federal Republic of Germany. **

