Proper maintenance and care for server systems is a very demanding task. In order to ensure security, a server system has to be up-to-date at all times and attempted break-ins have to be detected early on.
- You lack time and possibly the required expertise to manage a system?
- You need assistance for the management and maintenance of your systems?
In that case, our managed service is the ideal solution for your problem! We manage your server environment and ensure stable server operation. If you have any questions or problems, our competent team will be happy to assist you. The advantages of our managed service:
- You receive professional technical support
- You can concentrate on your core business and save time and personal resources
- By outsourcing the administration, you save a lot of money
- On request, you receive a custom managed service package tailored to your demands
| Package | Management S | Management M | Management L | Management XL |
| Price/month | 58,31 EUR | 117,81 EUR | 236,81 EUR | 474,81 EUR |
| Set up fee | 58,31 EUR | 117,81 EUR | 236,81 EUR | 474,81 EUR |
| Order | Order | Order | Order | |
| Service | ||||
| 24/7 Surveillance |  |
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| 24/7 Fault elimination | |
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| 24/7 Support | |
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| Installation of system and security updates | |
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| Number of managed systems | 1 | 1 | 2 | 5 |
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| Installation and configuration of specific applications | |
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| Included HandsOn for individual labor |  |
(15 min.) |
(30 min.) |
(2 hours) |
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| RemoteHands/HandsOn | Mon. – Fri. from 8am to 6 pm: 26,78 EUR (billing increment: per started 15 minutes) Other times, Sat./Sun., holidays: 160,65 EUR (billing increment: per started 60 minutes) |
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| FTP Backup storage | from 9,90 EUR/month | |||
| Support | ||||
| 24/7 Customer support phone | |
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| 24/7 Email support | |
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| Customer forum | |
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| SLA Bronze |
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| SLA Silver |
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| SLA Gold |
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| Terms & Conditions | ||||
| Contract term | 12 months | |||
| Notice period | 3 months before end of contract term | |||
| Payment interval | monthly, quarterly, semi-annual, annual | |||
| Payment method | direct debit or bank transfer | |||
| Set up fee | 58,31 EUR | 117,81 EUR | 236,81 EUR | 474,81 EUR |
| Price/month | 58,31 EUR | 117,81 EUR | 236,81 EUR | 474,81 EUR |
| Order | Order | Order | Order | |
included optional not available
** In accordance with directive 2006/112/EG in the modified version, from 1.1.2015 prices may vary depending on the country of residence of the customer. The prices stated in the pricing section of the products include value-added tax for the Federal Republic of Germany. **